Activ Solutions S.à.r.l. places great importance on the security of your personal data. Indeed, as part of its activities and in order to provide you with the best services, Activ Solutions S.à.r.l. is required to process information that identifies you, known as “personal data.” As data controller, Activ Solutions S.à.r.l. ensures that your personal data is processed in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”).
This policy describes how Activ Solutions S.à.r.l. collects, uses, shares, protects, and stores your personal data and outlines the rights you have regarding your personal data.
If you have any questions regarding the use of your personal data or our privacy policy, or if you wish to exercise any of your rights, please contact us by sending an email to contact@activsolutions.lu or by writing to us at:
Activ Solutions – GDPR Officer
10, Place des remparts
L-4303 Esch-sur-Alzette
Grand Duchy of Luxembourg
1. What data do we collect?
To provide its services, such as processing applications, Activ Solutions S.à.r.l. needs to collect and process certain information about you. This data includes your surname, first name, date of birth, telephone number, email address, and any other information you wish to share with us through your application.
Please note that you have a choice regarding the data that Activ Solutions S.à.r.l. collects. When Activ Solutions S.à.r.l. asks you to provide personal data, you may refuse. However, if you choose not to provide the data necessary for the provision of the service, Activ Solutions S.à.r.l. may not be able to provide the service.
2. How do we collect data?
Information you provide to us directly
Depending on the various contacts we have with you, you may be asked to provide us with information about yourself. This information is collected when you submit your application, either spontaneously or for a specific position, or when you make a request via our contact form.
Information we collect automatically
During each visit to our website, we automatically collect information about your connection and browsing. We use necessary (“technical”) cookies to ensure the functionality of the website. The site cannot function properly without these cookies. We also use session cookies, which are not stored on a hard drive and do not collect any information from the user’s computer. Session cookies generally expire at the end of the user’s browsing session and may also become inaccessible after the session has been inactive for a specified period.
The data collected through the use of cookies enables Activ Solutions S.à.r.l. to improve the performance of the site. To learn more about cookies, you can visit the following website:
3. For what purposes do we use your data?
For the processing of your data to be compliant and lawful under personal data protection regulations, each processing activity must be justified by a specific purpose.
Activ Solutions S.à.r.l. processes your data in order to provide its services, such as responding to your requests submitted via the contact form, and to process your application.
4. How do we protect your data?
Activ Solutions S.à.r.l. maintains appropriate organizational, physical, and technical security measures to ensure a high level of security. Thus, Activ Solutions S.à.r.l. ensures the protection of your data against accidental or unlawful destruction, accidental loss, alteration, unauthorized disclosure or access, as well as any other form of unlawful processing.
Furthermore, access to personal data is limited to employees who are subject to a confidentiality obligation and solely for the purpose of performing their professional duties.
5. How long do we retain your data?
Activ Solutions S.à.r.l. reserves the right to retain your data for a period not exceeding (i) the period necessary to achieve the objectives for which we collected it (subject to statutory limitation periods), (ii) the period necessary to comply with legal obligations, or (iii) the period required or permitted by law.
6. Is your data transferred to third parties?
The data collected by Activ Solutions S.à.r.l. is transmitted to EOLIA Consulting in order to provide recruitment software management services.
Activ Solutions S.à.r.l., acting as data controller of your personal data, ensures that appropriate security measures are in place to protect your personal data. Furthermore, Activ Solutions S.à.r.l. ensures that it only processes your data with processors who, in the course of performing their services, process your personal data in accordance with our instructions and the GDPR.
7. Is your data transferred outside the European Economic Area?
Activ Solutions S.à.r.l. does not transfer your data outside the Member States of the European Economic Area.
However, should this occur, Activ Solutions S.à.r.l. will ensure that the transfers comply with the applicable principles regarding international transfers under the GDPR in order to ensure the protection of your personal data.
8. What are your rights?
Activ Solutions S.à.r.l. is committed to facilitating the exercise of your rights, where technically and legally possible. We will endeavor to respond to your request as quickly as possible and in any event within the timeframes set by the GDPR.
We may ask you to provide us with additional information to respond to your request and/or to verify your identity.
In accordance with the GDPR, you have the following rights:
– Right of access to your personal data: you have the right to request information from us about the data we process (purpose of processing, categories of data, recipients, retention period, and transfer outside the EEA) and to obtain a copy.
– Right of rectification: if the data we hold, collect, and process about you is inaccurate or incomplete, you have the right to update it at any time by contacting us at the following email address: contact@activsolutions.lu
– Right to withdraw your consent: if you no longer wish to be contacted by our teams, you have the right to withdraw your consent at any time.
– Right to erasure (“right to be forgotten”): you have the right to request that we delete personal data concerning you, except in cases where data processing is necessary, such as:
- for the exercise of the right to freedom of expression and information;
- for compliance with a legal obligation;
- for the establishment, exercise, or defense of legal rights.
– Right to restriction of processing: if you contest the accuracy of the data used by the company or if you contest the lawfulness of the processing, you have the right to object to their erasure and to require instead the restriction of their use.
In the event that Activ Solutions S.à.r.l. no longer needs your data for the stated purposes and wishes to delete it, you have the right to request the restriction of deletion of certain data when it is still necessary for the exercise of legal rights.
– Right to object: you may at any time object to the use of certain of your personal data for reasons related to your particular situation. We will examine your objection and comply with it, unless we have a compelling legitimate reason or for reasons of defense of legal rights. However, in the case of direct marketing, you may object without providing a reason.
– Right to lodge a complaint with the supervisory authority: you have the right to lodge a complaint with the National Commission for Data Protection (“CNPD”) when you believe that your data is being processed in a manner that does not comply with the GDPR or if you have not received a response to your request due to an unjustified delay.
9. What procedures do we adopt in the event of a data breach?
Activ Solutions S.à.r.l. undertakes to notify the breach of your data to the competent supervisory authority as soon as possible and, if possible, no later than 72 hours after becoming aware of it, unless the breach in question is not likely to pose a risk to your rights and freedoms.
We will inform you directly of any breach of your personal data by Activ Solutions S.à.r.l., its processors, or any other third party acting on behalf of the company, without undue delay, only when the data breach is likely to result in a high risk to your rights and freedoms.
10. What about links to third-party sites on our website?
Please note that Activ Solutions S.à.r.l. contains links to other sites, such as Twitter, LinkedIn, and Facebook, which are not governed by this privacy policy. These links are intended to direct our users to third-party sites for more information or to share articles on social networks. Activ Solutions S.à.r.l. makes no representation or warranty as to how user data is stored or used on third-party servers. We recommend that you review the privacy policy of each third-party site linked from Activ Solutions S.à.r.l. to determine their use and protection of your personal data.
These other websites and apps have their own terms of use and privacy policies, and we would encourage you to read those terms and policies when you visit those websites and use those apps.
11. Is this policy subject to change?
This policy is subject to change in the future. We will keep you informed of any changes through various means of communication (for example, by adding a statement on the homepage of our website or by sending you an email).
