Cookies Policy

Cookies Policy

This policy describes Activ Solutions S.à.r.l.’s use of cookies and tracking technologies on our website to enable certain features, analyse how our website is used, and improve the services provided. Below you will find information on the types of cookies we use, the types of information we collect through these technologies, how you can manage your choices, and how to contact us.

What is a cookie?

A cookie is a small amount of data stored in your browser, on your device, or on the page you are viewing. Almost all websites use cookie technology. Cookies can store certain information such as your IP address, information about the content you view, information about the content you provide so that you do not have to enter it again during your visit, and your preferences and settings. Cookies also help us speed up browsing on our website and allow us to learn more about your visit and your use of online services. Some cookies are deleted when you close your browser, while others are retained even after you close your browser so that you can be recognised when you return to a website. If you would like more information about cookies and how they work, please visit the following websites:

How do we use cookies?

We use cookies to provide you with a better experience on our website and improved services. These cookies enable us to collect information about your usage habits when you browse our website in order to give you access to specific features, in particular to recognise you, record your visit to specific pages, and thereby improve your browsing comfort (e.g., remembering information related to a form you completed on our website for an application).

Which cookies do we use?

  • Technical and strictly necessary cookies

    Technical cookies are necessary for browsing the website and for enabling access to specific features, in particular to recognise you, record your visit to specific pages, and thereby improve your browsing comfort (e.g., remembering information related to a form you completed on our website, allowing you to access your personal area, etc.).

    Strictly necessary cookies are essential to enable you to move around our websites and use their features. These are temporary cookies that last only for as long as your web browser is open and are used for technical purposes, for example to enable better navigation on our website. Without these cookies, the services you have requested cannot be provided. Once you close your browser, the cookie disappears.
  • Session cookies

    These are necessary for the operation of our website. They distribute traffic to the website across multiple servers in order to optimise response times. They include cookies that allow you to log in to secure areas. These cookies are deleted when you close your browser.

What are your options if you do not want cookies on your computer?

At any time, you have the right to object to the use of this type of cookies and delete them using your browser settings (see the next section). However, if you disable the use of this type of cookies, you may no longer be able to access the website and/or the website’s services, and you may have to re-enter your login details.

How can you exercise your choices, depending on the browser you use?

The configuration of each browser software is different. It is generally described in your browser software’s Help menu. We therefore invite you to review your internet browser settings. You will then be able to see how to change your cookie preferences.

If you have any questions regarding the use of your personal data or our cookies policy, please contact us by sending an email to contact@activsolutions.lu or by writing to:

Activ Solutions S.à.r.l. – GDPR Officer
10, Place des remparts
L-4303 Esch-sur-Alzette
Grand Duchy of Luxembourg